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NovoCRM

1. HTML Text Viewer uses double spacing on enter (carage return)
   NovoCRM supports the use of rich text in most large text fields, allowing users to enter the text and format it as needed. When the Enter key is pressed double spacing occurs and it seems that the text viewer inserts a new line. This can be fixed b ...
2. NovoCRM Installation error: The service already exists.
   The NovoCRM Server installs a windows service call "NovoCRM Server". This service starts automatically when you login to your windows session or when the computer is turned on. When you install a new version of NovoCRM you may get the error indicat ...
3. Customer Portal - How does it work
   The Customer Portal allows NovoCRM users to setup a web based lead registration system and contact management portal. Once a new registration occurs NovoCRM will create a new Contact which allows the user to login to the Customer Portal and a new Le ...
4. Database support for MS SQL, MS Access and mySQL
   When NovoCRM was released support for MS SQL, MS Access and mySQL was provided. The current release (2.5.x.x) only supports MS SQL and MS Access database options for the NovoCRM Server. We will provide the support back for mySQL in Q4 2007 but we re ...
5. NovoCRM Server does not process invalid e-mail addresses when sending e-mails
   The NovoCRM can send e-mail using MS Outlook or the NovoCRM Server. We have added functionality to validate e-mail addresses in the NovoCRM Server and Client. This will ensure that any invalid e-mail addresses do not keep up e-mail in the queue ...
6. Shared calendars in NovoCRM
   Calendar sharing has been added to NovoCRM release 2.6.0.0. This allows users to give other users in NovoCRM access to their calendar. Users can now also view mutiple calendars at once and compare availability in seconds. The calendar sharing can al ...
7. Error adding license key to NovoCRM
   When you login to the NovoCRM Client or Server Admin Utility the server will verify that a valid license key exists. If one is not found a dialog will request you to add a license key. Error;License key shows as "Invalid License Key" or License does ...
8. NovoCRM Service will not start.
   NovoCRM Server runs as a Windows Service called "NovoCRM Server" it starts automatically when Windows starts.Error;The NovoCRM Service (Server) does not start after I installed it.Resolution;The NovoCRM Service (Server) reads from the system registry ...
9. Running NovoCRM Server as a Windows Service
   The NovoCRM can run as a Windows Service if you use version 2.5.1.0 or higher. By default the server will run and automatically start when your machine starts.Service Name;The service name is "NovoCRM Server" and can be accessed from the services man ...
10. Setup a database connection (MS Access, MS SQL and MS SQL Express)
    NovoCRM supports MS Access, MS SQL and MS SQL Express database engines.MS Access;Just browse to the database that is located on your network or on the server that is running the NovoCRM Server. Only the NovoCRM Server needs access to the database for ...
11. The default login details for NovoCRM
    When you download NovoCRM for evaluation or when you create a new database the default username and password is automatically set. The default login details are: Username: admin Password admin Please contact the support team if you have any prob ...